I miss the old mac days when things would be tested and fixed.
Ok, sooo, when are you going to fix this problem? Truthfully it did not become an issue for me until my last upgrade to el captan. Oh, then fix it so we can adjust our own settings on icloud (which is not allowed anymore). You need to make a decision - pick either SPAM or JUNK.
We long time tech people know system folders cannot be deleted, but only one of these folders should be a system folder. Plus, did they even test the settings? Yes, I've checked and both folders show, and neither will not let me delete them. Seriously, you know the dba's etc messed up when they created both a junk and spam folder on icloud. I love my icloud and I love my macmail, but why are there two different folders on icloud: one for JUNK and the other one for SPAM? Why are emails being routed to each folder with no consistency to which one? Why is it that my desktop version is showing to not filter but STILL filtering? Why after a reset are the filters still not adhering to my setting to not filtering for spam? Why, oh tell me why almost of all my emails, including ones that I forward to myself with my own account are ending up in the spam folder? You think that my own account that is a registered user would not be considered spam by your system :-) I'm a well seasoned user of your email account system and this is the first time I am ready to throw in the towel and go directly to outlook dot com for all my email needs. I hope you fix this horrible issue you created within icloud. But think about it, does Apple really want to lose users because they have decided to become the arbiter of what "they" feel is acceptable content into a person's private inbox?
Yes, I am aware the terms of service have changed so that Apple's Lawyers have covered them. I would much rather not have to change, but this filtering automatically in iCloud, is too far. (c) find a email provider that puts those decisions back in the user's hands.įinal note, I have been a user of the Apple email system for a long time, since it started actually. (b) add method to notify users of mail that is NOT DELIVERED because of filtering, regardless of it's source, and allow a way for the user to decide, "Hey I need the mail from that address" or "Add all to blacklist". (a) users push Apple to change this "undocumented feature" to client side. Keep in mind, that Apple has already decided what you can get or not. Okay, Apple has chosen Security, but then made the system Unreliable instead.īottom line, if you want to decide what email you receive, and handing the filtering on your email client side, either by rules or spam filtering software. Depending on the message, one that was punished by either Captain's Mast or worse. When I was in the Navy, working communications, Non Delivery of any message was a very serious issue. At the minimum, I should receive a notification of what emails iCloud has decided I was going to get, but it filtered out! When I asked Apple support to turn it off for me, to let it all through, after over four hours on the phone, I basically was told, it can not be done for individual users. This is one reason why when my paid account expires, I plan to get different email address, even though it will cause all kinds of problems. If I, as the customer want to turn the filtering off, and set up my own rules, let me do so. Set up a method for the email client to do so, do not do it on the server side. If anyone wants to allow apple to handle the filtering, fine. Providing a commercial pay system for email address means support the customer. Good in that it probably does reduce the junk, bad in that you will never know about the "false positives". However, since they have a filtering system on iCloud itself, you can actually not receive a email message that in fact you want, but you will never even know it was filtered out! Doing this on the server side is has good and bad points. I understand that they want to reduce spam and help users have a more pleasant experience. I have a MAJOR issue with the fact that Apple just decided to filter email at all.